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EFFECTIVE DATE: 8 July 2026

PRIVACY POLICY

WHO WE ARE

Lunasands Development Ltd is a property development and investment company operating primarily across the North East of England.

For the purposes of UK data protection law, Lunasands Development Ltd is the data controller responsible for the personal information described in this Privacy Policy.

Registered Address:
34 Chollerford Avenue
Whitley Bay
Tyne and Wear
England
NE25 8QE

Email: info@lunasands.com

If you have any questions about this Privacy Policy or how we use your personal information, please contact us using the details above.

WHAT DATA WE COLLECT

Depending on how you interact with us, we may collect and process information including:

Your name, address, email address and telephone number;
Your company name, job title and business contact information;
Information you provide when contacting us through our website, email, telephone or social media;
Information relating to property enquiries, purchases, sales, developments or investment opportunities;
Information relating to tenancy or prospective tenancy arrangements where applicable;
Information provided by investors, prospective investors, lenders or funding partners;
Information relating to contractors, consultants, suppliers and professional advisers;
Financial and transactional information where required;
Identification and verification information where required for legal, regulatory or contractual purposes;
Records of correspondence and communications with us;
Technical information about your use of our website, including IP address, browser type, device information and website usage information; and
Marketing and communication preferences.

We aim only to collect personal information that is reasonably necessary for our business activities.

HOW WE COLLECT IT

We may collect personal information directly from you when you:

Contact or make an enquiry with us;
Complete a form on our website;
Contact us by email, telephone or social media;
Discuss a property, development or investment opportunity with us;
Enter into a contract or other business relationship with us;
Apply to rent or occupy one of our properties;
Work with us as a contractor, supplier, consultant or professional adviser;
Attend a meeting, event or presentation involving Lunasands; or
Subscribe or consent to receive communications from us.

We may also receive personal information from third parties, including estate agents, letting agents, property professionals, solicitors, accountants, financial advisers, lenders, brokers, business partners, public registers and other legitimate sources.

HOW WE USE IT

We may use your personal information to:

Respond to enquiries and communicate with you;
Assess and progress property opportunities;
Manage property acquisitions, disposals and developments;
Manage tenancies and property-related matters;
Assess and manage investment opportunities and investor relationships;
Work with lenders, funding partners and professional advisers;
Manage relationships with contractors, consultants and suppliers;
Perform and administer contracts;
Process payments and maintain financial records;
Meet our legal, tax, accounting and regulatory obligations;
Prevent fraud and protect our business and assets;
Manage and improve our website and services;
Maintain appropriate business records;
Send relevant business or marketing communications where permitted by law; and
Establish, exercise or defend legal claims.

We will not use your personal information for purposes that are incompatible with those for which it was originally collected unless permitted or required by law.

Our Lawful Basis for Processing

Under UK data protection law, we must have a lawful basis for using your personal information.

Depending on the circumstances, we may rely on:

Contract – where processing is necessary to enter into or perform a contract with you.

Legal obligation – where we need to process information to comply with a legal or regulatory requirement.

Legitimate interests – where processing is necessary for the legitimate interests of Lunasands Development Ltd or another party, provided those interests are not overridden by your rights and interests. These interests may include operating and developing our business, managing property and investment opportunities, maintaining business relationships, protecting our assets and improving our services.

Consent – where you have specifically consented to a particular use of your personal information. Where we rely on consent, you may withdraw it at any time.

In limited circumstances, other lawful bases may apply.

Investors and Investment Enquiries

If you enquire about investing with Lunasands or participate in one of our projects, we may process information necessary to assess, establish and manage that relationship.

This may include contact information, investment preferences, financial information, identification information and information required for due diligence, legal, tax, accounting, anti-money laundering or other compliance purposes.

We may share relevant information with our professional advisers, financial institutions, lenders and other parties involved in a particular investment or development where appropriate and lawful.

Property Owners, Vendors & Purchasors

If you contact us regarding the sale, purchase or development of land or property, we may use your information to:

Assess the opportunity;
Conduct due diligence;
Communicate and negotiate with you or your representatives;
Obtain professional advice;
Arrange surveys, valuations and inspections;
Progress financing and legal matters; and
Complete or administer a transaction.

Relevant information may be shared with solicitors, surveyors, architects, estate agents, planning consultants, lenders and other professional advisers involved in the transaction.

Tenants & Prospective Tenants

Where Lunasands owns, manages or lets residential property, we may collect information necessary to assess applications, establish tenancies and manage properties.

This may include identity and contact details, references, financial or affordability information and information necessary to manage the tenancy and comply with our legal obligations.

Where appropriate, information may be shared with letting or managing agents, referencing providers, contractors, utility providers, local authorities, professional advisers or other organisations involved in managing the property or tenancy.

Contractors, Suppliers and Professional Partners

If you work with Lunasands as a contractor, consultant, supplier or professional adviser, we may process your personal information for the purposes of:

Engaging and communicating with you;
Managing projects and developments;
Processing invoices and payments;
Maintaining financial and contractual records;
Monitoring performance;
Complying with legal and regulatory obligations; and
Managing our ongoing business relationship.

Marketing Communications

We may occasionally send you information about Lunasands, our developments, investment opportunities, events or other relevant business activities where we have your consent or another lawful basis for doing so.

You can ask us to stop sending direct marketing communications at any time by contacting info@lunasands.com or by using any unsubscribe facility included within the communication.

You have the right to object to the use of your personal information for direct marketing at any time.

Sharing Your Information

We do not sell your personal information.

We may share information where reasonably necessary with organisations including:

Solicitors and other legal advisers;
Accountants and tax advisers;
Banks, lenders and finance providers;
Insurance providers;
Estate and letting agents;
Architects, surveyors, engineers and planning consultants;
Contractors and suppliers;
Property management and referencing providers;
Investors and development partners where appropriate;
IT, website, cloud and communications providers;
Local authorities and government bodies;
HM Revenue & Customs and other regulatory or statutory authorities; and
Other parties where required by law or necessary in connection with a property or corporate transaction.

Where third parties process personal information on our behalf, we expect appropriate data protection and confidentiality measures to be in place.

How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including satisfying legal, regulatory, accounting, tax and reporting requirements.

Retention periods vary depending on the type of information and our relationship with you.

When determining an appropriate retention period, we consider the nature and sensitivity of the information, the reason we hold it, relevant legal requirements and whether we can achieve the relevant purpose without continuing to retain it.

When information is no longer required, we will securely delete, destroy or anonymise it where appropriate.

How We Protect Your Information

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

Access to personal information is limited to people and organisations that reasonably require it for legitimate business purposes.

However, no internet-based system can be guaranteed to be completely secure, and you should take appropriate care when sending personal information electronically.

Cookies and Website Analytics

Our website may use cookies and similar technologies to operate correctly, understand how visitors use the website and improve its performance.

Some cookies may be essential for the website to function, while others may relate to analytics or other optional services.

Where required by law, non-essential cookies will only be used after obtaining the appropriate consent.

Further information about the specific cookies used on our website may be provided through our cookie settings or a separate Cookie Policy.

Links to Other Websites

Our website may contain links to websites operated by third parties.

Lunasands Development Ltd is not responsible for the privacy practices or content of external websites. We recommend reviewing the privacy policy of any third-party website before providing personal information.

Your Data Protection Rights

Depending on the circumstances and the lawful basis on which we process your information, you may have rights including:

Right of access – to request copies of personal information we hold about you;
Right to rectification – to request correction of inaccurate or incomplete information;
Right to erasure – to request deletion of your personal information in certain circumstances;
Right to restriction – to request that we restrict the way we use your information in certain circumstances;
Right to object – to object to certain types of processing, including direct marketing;
Right to data portability – in certain circumstances, to receive information you provided to us in a structured, commonly used and machine-readable format;
Rights relating to automated decision-making – where applicable; and
Right to withdraw consent – where we rely on your consent, you may withdraw it at any time.

These rights are subject to certain legal conditions and exemptions.

To exercise any of your rights, please contact us at info@lunasands.com.

We may need to verify your identity before completing a request.

Complaints

If you have concerns about the way Lunasands Development Ltd has collected or used your personal information, please contact us first at:

info@lunasands.com

We will aim to resolve your concerns promptly.

You also have the right to raise a complaint with the Information Commissioner's Office (ICO), the UK's independent regulator for data protection.

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Telephone: 0303 123 1113

Further information is available from the Information Commissioner's Office website.